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by Yaneer Bar-Yam
Step V: Improve communication

12. Doing what counts for patient safety: federal actions to reduce medical errors and their impact, Report of the Quality Interagency Coordination Task Force (QuiC) to the president on medical errors (2/2000).

13. National summit on medical errors and patient safety research, Quality Interagency Coordination Task Force (11/30/2006).

14. S. J. Weiner, A. Schwartz, F. Weaver, J. Goldberg, R. Yudkowsky, G. Sharma, A. Binns-Calvey, B. Preyss, M. M. Schapira, S. D. Persell, E. Jacobs, R. I. Abrams, Contextual errors and failures in individualizing patient care: a multicenter study, Annals of Internal Medicine, 153, 69-75 (2010).

15. In-hospital deaths from medical errors at 195,000 per year, healthgrades study finds, HealthGrades press release (7/27/2004).

16. A. G. Kennedy, B. Littenberg, A modified outpatient prescription form to reduce prescription errors, Joint Commission Journal on Quality and Patient Safety 30, 480-487 (2004).

17. B. Chaudhry, J. Wang, S. Wu, M. Maglione, W. Mojica, E. Roth, S. C. Morton, P. G. Shekelle, Systematic review: Impact of health information yechnology on quality, ef´Čüciency, and costs of medical care, Annals of Internal Medicine, 144, 742-752 (2006).

18. R. Koppel, J. P. Metlay, A. Cohen, B. Abaluck, A. R. Localio, S. E. Kimmel, B. L. Strom, Role of computerized physician order entry systems in facilitating medication errors, Journal of the American Medical Association, 293, 1197-1203 (2005).

19. R. L. Wears, M. Berg, Computer technology and clinical work: still waiting for Godot, Journal of the American Medical Association, 293, 1261-1263 (2005).

20. D. Liebovitz, Health care information technology: A cloud around the silver lining? Archives of Internal Medicine, 169, 924-926 (2009).

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